{"id":222,"date":"2025-10-24T04:03:53","date_gmt":"2025-10-24T04:03:53","guid":{"rendered":"https:\/\/ntrigo.com\/blog\/?p=222"},"modified":"2026-01-09T04:22:21","modified_gmt":"2026-01-09T04:22:21","slug":"the-rise-of-multi-channel-phishing-email-sms-and-collaboration-tools","status":"publish","type":"post","link":"https:\/\/ntrigo.com\/blog\/the-rise-of-multi-channel-phishing-email-sms-and-collaboration-tools\/","title":{"rendered":"The Rise of Multi-Channel Phishing: Email, SMS, and Collaboration Tools"},"content":{"rendered":"\n

In the past, most phishing attacks focused solely on email. Today, attackers are increasingly using multi-channel strategies, targeting users via SMS, messaging apps like WhatsApp, and collaboration tools within the organization, such as Teams.<\/p>\n\n\n\n

These attacks present a new challenge for managers and organizations: messages appear legitimate and arrive through channels employees use regularly, making it more likely that someone will click a link or enter credentials.<\/p>\n\n\n\n

Often, multi-channel phishing begins with reconnaissance \u2013 short, seemingly harmless messages, such as a request to approve a document or a notification about a meeting. If an employee interacts with these messages, attackers can gain broader access to organizational accounts.<\/p>\n\n\n\n

This highlights the importance of solutions that provide protection across all channels<\/a> \u2013 <\/strong>email, SMS, and collaboration apps, ensuring that even when messages appear legitimate, the organization remains protected.<\/p>\n\n\n\n

The impact of such attacks goes beyond technical compromise:<\/p>\n\n\n\n